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Downtime

Degraded performance of individual API's detected

Mar 17, 2025 at 8:40am UTC
Affected services
Leapsome APIs

Resolved
Mar 17, 2025 at 9:23am UTC

All services recovered and the processing queue is back to regular load after catching up with pending tasks.

Updated
Mar 17, 2025 at 9:05am UTC

While deploying a fix to mitigate the performance overhead the team is required to force restart certain services which will result in processing queue build-up and a short period of downtime for specific module operations.

Created
Mar 17, 2025 at 8:40am UTC

The team started investigating API response times that are below our usual service level objectives for individual modules.